mediteo’s FAQs

My login keeps failing. What could be the reason?

If you are generally unable to log in, this may be due to several reasons:

  • Your account creation is not yet complete. You should have received an email to complete the process.
  • Your password is incorrect. Verify directly on CLICKDOC if you can log in there (https://en/accountportal/login) and reset the password if necessary.
  • CLICKDOC is temporarily unavailable. If this is longer the case and none of the reasons above apply, please contact [email protected].