mediteo’s FAQs

How can I see my medication stock?

Available from version 4.19.0

mediteo can show you an overview of your current medication stock if you have set a refill reminder for your medication. You can find this overview under Medication → Medication stock.

In  the medication stock overview, you can reorder medications from a pharmacy via email or print or export a list of the medication stock for reordering prescriptions and medications.

Reorder:

Medication → Medication stock → Reorder → Then follow the questions in the app

After sending your order by email, you can view the details compiled in mediteo in the “Orders” tab of the respective pharmacy in the network. However, if you have made changes in the email program,  this will not be visible in mediteo. Check your email inbox to view the status of the order and to receive replies from your pharmacy if necessary. If you wish to cancel your order or have further questions about the order, please contact your pharmacy by phone or email.

Print/Export:

Medication → Medication stock → Print/Export → Select medication → Then follow the questions in the app