mediteo’s FAQs

What do the orange/red symbols on my treatment mean and how can I solve this problem?

mediteo sends you warning notifications which are shown on the “My treatments” page. The following notifications are possible:

Red banner “Input required”: you have treatments whose data are incomplete or have been modified. → Tap on the banner to view it and complete the missing information or confirm the changes.
Orange symbol “Duplicate”: you have at least another treatment with a different active substance but the same class of active substance in your list.
Red symbol “Duplicate”: you have at least another treatment with the same active substance in your list.

With these symbols, mediteo wants to warn about duplicate medication. Ask your doctor or pharmacist whether these warnings could be relevant to you.