mediteo’s FAQs

Why don’t I get any reminder/sound on Huawei?

To reliably receive notifications on your Android device, mediteo must be allowed to run in the background. This permission is requested when you first open the app. Depending on the manufacturer of your Android device, different settings may also be necessary to receive regular reminders.

For Huawei, the following points apply in particular:

Allow mediteo to send reminders: Device settings → Notifications → mediteo →

  • Allow notifications → on
  • Notification type → Allow notifications → on
  • Notification type → Banner → on
  • Notification type → Lock screen notifications → on
  • From Android 12: Allow mediteo to create accurate alerts: Device Settings → Apps → mediteo → Alarms and Reminders → on

Allow mediteo to run in the background: Device settings → Battery → App launch → mediteo → off → Manage manually:

  • Auto-launch → on
  • Secondary launch → on
  • Run in background → on

Deactivate battery optimization for mediteo: Device settings → Apps → Settings → Special app access → Ignore battery optimization → mediteo → Allow

Activate background data for mediteo: Device settings → Apps → mediteo → Data usage → Background data → on

Deactivate data saving for mediteo: Device settings → Wireless & networks → Mobile data → Data usage optimization → mediteo → off

Deactivate “Do not disturb”: Device settings → Sounds & Vibration → Do not disturb → off

For sound:

  • Enable sound on mediteo: More → Settings → Reminders → Notification sound → on
  • Set ringtones and notification tones loud enough in the device settings and disable “Silent”.