If the data synchronization does not take place, this could be due to several reasons:

• You were logged out of the mobile app and therefore the synchronization could not be performed. Please log in again and carry out a synchronization.  
• You are not logged in with the same CLICKDOC Account in the mobile app and in the web app. Please log in with the same credentials on both platforms.  
• You have saved data in your mobile app that mediteo is unable to synchronise. Please note that actions on the Daily cannot currently be displayed in the web app. If the problem concerns data that can normally be synchronized, please contact [email protected].
• CLICKDOC is temporarily unavailable. Should this be the case for a longer time period and none of the reasons above apply, please contact [email protected].