Unfortunately the synchronization functionality is limited at present. If you have an electronic health record in CGM LIFE or an ARZNEIMITTELKONTO (AMK) NRW, you can connect mediteo with this account and use it to synchronize your medication list across several devices (e.g. tablet and smartphone). However, your marked intakes and measurements will not be synchronized. Therefore we recommend that you choose one device to track your intakes. Our team is working hard on providing access to all your data from several devices. In case this is a feature you don’t want to miss, please let us know by sending a message via the contact form in the app or [email protected].
No, mediteo is not able to make a diagnosis or give advice about medication and dosage. We recommend to contact your doctor or pharmacist if you have any doubts about your therapy.
No, mediteo is free of charge.
Your feedback is very important to us as it will allow mediteo to be of even greater help in the future. If you have any questions or suggestions for improvement for mediteo, or in case you encountered a problem, please do not hesitate to contact us via email to [email protected]. You can also use the Contact Us form in the App, which you can access via the “More” page. We look forward to receiving your feedback!
To ensure the highest data security, all mediteo data is encrypted. Thus, most backup methods won’t work.
Android: Currently, we only offer the CGM LIFE account. Using it, you can sync your medication data and therefore transfer it to your new device. Just log into your account on both devices.
Please note that system-specific and Google’s backups are not able to restore the medical data.
iOS: We offer the CGM LIFE account (see Android) and the encrypted iTunes backup. When using iTunes, please ensure to set up TouchID or PassCode on your device or provide a password when you do a backup. Otherwise, the encryption key will not be transferred and mediteo will not be able to decrypt your data on the new device.
Please note that iCloud backups are not able to restore the medical data.
No, you do not need an account. However, you can create a password protected personal account with CGM LIFE. Creating an account helps us to offer you the best possible service:
- You can log in to your account on other devices
- No other people using your phone will be able to see which medication you are taking
- You can decide whether you want to receive personalized notifications.
Using connections to different medication databases, we can offer a comprehensive search of all medications listed in Germany, Italy, and France. However, you can only search for medication in your current location. If your medication is missing from the list, please let us know. For more information, please visit:
mediteo is a free mobile app for both iOS and Android with the aim to help you take your medication correctly. The app is available in the App Store and Google Play Store. Simply put, we want to help you stay on top of your medication, which includes taking them on time and being motivated and empowered to learn more about what you are taking and why. In a few steps you can set up your medications and intake times – from that point forward mediteo will remind you any time an intake is scheduled. We additionally provide official leaflet information for every medication which is part of our database, so you will have the chance to learn more about it every day.
Your data protection is our top priority and our core value. We use state of the art methods to make sure your data are secured, anonymised and encrypted so that no one (including us) can find out which medication you are taking. For further information about data security, please feel free to ask our service team at [email protected].