Why do I not get any notifications anymore (iOS)?
This section will help you if you do not receive any messages or reminders from mediteo. You should check the following options.
- Settings in mediteo (Optional, All Systems)
- Notifications in System Settings (All Systems)
1) Make sure mediteo can send messages with sound.
- In mediteo> More> Settings> notification sound, must be activated
2) Make sure mediteo is allowed to send messages.
- Settings > mediteo > Notifications, must be allowed
- Settings > Do not disturb, must be deactivated
- Settings > Sounds > Ringing and alert tones, must be loud enough when you want to hear a sound (and the switch on the side of the device must not be set to silent)
3) Further steps
If none of the above points make your notifications work again, feel free to contact us at firstname.lastname@example.org.