Why are my reminders not working any more (Android)?

3. Mai 2018

If you have installed “cleaning apps” (e.g. Clean Master or Super Cleaner) on your device to prevent your battery from draining too quickly they might stop the notifications from mediteo. In this case please navigate to “Accessibility” and “Services” and switch off the cleaning app. After that please re-start your device and open mediteo.
On some devices you should additionally indicate in the systems settings that mediteo notifications should not be stopped for optimizing the battery life. This option can usually be found under “Battery life”, “Battery optimization”, “energy saving” or similar. Some examples:

If none of the steps above gets your notifications to work again, please do not hesitate to contact us at support@mediteo.com.

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