3-10 Why do I have to log in every time?

25. March 2021

If you are not kept signed in, this is due to one of these two reasons:

  • Your device is not protected: for security reasons we cannot save your password. You should therefore protect your device with password, pattern, Touch ID, Face ID or similar.
  • You use two-factor authentication for your CGM LIFE Account: for security reasons we cannot save the second factor. It is therefore currently recommended to log out and only log in temporarily for your synchronization.
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