2-07 How can I subscribe/manage/cancel the subscription to mediteo m+?

25. March 2021

The medical device mediteo m+ is not available in each country and not in all languages.

mediteo m+ is an in-app purchase, which you can directly make on mediteo. It is a subscription which is managed automatically from Apple or Google. The subscription will automatically be renewed unless it is cancelled.


  • “Profile” symbol (top left) → mediteo m+ → Learn more → Support now (or show all subscriptions)


  • iOS: “Profile” symbol (top left) → mediteo m+ → Change plan
  • Android: “Profile” symbol (top left) → mediteo m+ → See details → Manage subscription


  • iOS: App Store → Account icon (top right) → “Subscriptions” → “mediteo” → switch or cancel subscription here
  • Android: Play Store → Account Icon (top right) → “Payments and subscriptions” → “Subscriptions” → “mediteo” → switch or cancel subscription here

Further information about the cancellation:

  • Cancellation must be made up to 24h before the current subscription period expires.
  • Cancellation by means of a written statement is not possible due to technical reasons; the cancellation must be made on the App Store or on Google Play.
  • Simply uninstalling the app does not result in cancellation: the subscription must still be cancelled on the App Store or on Google Play.

You can find further information on Apple (https://support.apple.com/en-gb/HT202023) and Google (https://support.google.com/googleplay/answer/1061913?hl=en).

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